China is in fashion. The Olympics, with its spectacular opening ceremony, has brought the Middle Kingdom and its culture to the fore. So we’re going to hop on the bandwagon by looking at some of the better-known examples of Chinese thought and consider how they might influence on web content management (WCM).
Sun Tzu, on effective management
The Art of War was a favourite text for the Reagan-ite wannabe executive who viewed business as a perpetual battle. Yet effective management is rarely about deceiving others and taking control over their realm, despite what some departmental managers may think. Indeed, Sun Tzu stresses the need for delegation as a means to enjoying more control. Management is about delivering an end product.
There are five main obstacles to success:
- recklessness: consider what impact your decisions will have before you enforce them;
- cowardice: don’t be afraid to implement what you know is right;
- hasty temper: don’t be provoked into arguments with stakeholders or suppliers;
- delicacy of honor: you don’t need to appear all-knowing; recognise your weaknesses, be open about them and engage people to help;
- over-solicitude for the team: people will be unhappy during the project, but if they see that what you’re doing is right, they’ll buy into the cause.
Successful implementations are about pursuing a common objective without having to appease people along the way. So delegate responsibility to your implementation team and ensure that they enforce your decisions for you.
More on China and WCM to follow.
